FAQs

How fast is delivery?

We deliver all orders within 3 to 5 days across Pakistan.

What payment methods?

Can I return or exchange my order?

Are your products original and branded?

What materials are your bags made of?

Yes, we offer a hassle-free return and exchange policy within 7 days of delivery if the product is unused and in original condition.

Our bags are crafted from high-quality premium materials including genuine leather and durable luxury-grade fabrics, ensuring elegance, strength, and long-lasting use.

Yes, we offer Cash on Delivery (COD) across selected regions for your convenience

Yes, all LUMA DEVAUX products are 100% original, designed with premium craftsmanship to deliver a luxury fashion experience.